根據先前的B2B 業務管理成熟度模型 2016版本，我針對業務主管設計下列問題，協助判斷目前的成熟度。
1. How do you manage sales?
a. Independent, work on its own. – L0
b. I coach sales. -L1
c. They work as a team. ->=L2
2. How does your sales share information?
a. We don’t share. -L0
b. Email, telephone, and meetings. -L1
c. A centralized storage or database to keep customer information. ->=L2
3. How do you manage opportunities?
a. No management. Just win or lose. -L0
b. Sales report or meeting. -L1
c. Pipeline and sales stage. ->=L2
d. Sales funnel and conversion rate. ->=L2
4. How do you prepare sales forecast?
a. Guess or just a must-achieve target. -<L3
b. Summarize numbers from sales based on their confidence. -<L3
c. Summarize expected value based on win rate. ->=L3
5. How does your sales handle orders?
a. Create internal orders on Excel and pass to process. -!L4
b. Create internal orders in system and go through the order process. -!L4
c. Convert quotation into order in system and go through the order process. -L4